Data Deletion Instructions
Last updated: October 7, 2026
You can delete the data Phanzly stores about you at any time using any of the options below.
01.Disconnect a channel from Phanzly
Sign in, go to Dashboard > Channels and click Disconnect on the Facebook Page, Instagram account, TikTok, LinkedIn or Telegram channel. Its access tokens and connection data are deleted immediately.
02.Remove Phanzly from Facebook or Instagram
- Facebook: Settings & privacy > Settings > Business integrations (or Apps and websites), select Phanzly and click Remove.
- Instagram: Settings > Website permissions > Apps and websites, select Phanzly and remove it.
Meta notifies Phanzly automatically and we delete all Facebook, Instagram and Meta Ads data linked to your account. You can then request deletion from Facebook and you will receive a confirmation code to check the status on this page.
03.Remove Phanzly from TikTok
In the TikTok app go to Settings and privacy > Security > Apps and services, select Phanzly and remove access. Then disconnect the channel in Phanzly or write to us so we delete the stored data.
04.Delete your whole Phanzly account
Email edwinramiro067@gmail.com from the address of your Phanzly account with the subject "Data deletion request". We delete your account, workspaces, connected channels, messages, posts and analytics within 30 days and send you a confirmation.
05.What is deleted
Access tokens, connected account identifiers, synced posts, comments, messages, analytics, ad account data and AI knowledge base content. We only keep what the law requires (for example billing records).